Frequently Asked Questions

Can I use actions in my own language?

The so called 'Actions' that trigger the suggestions are currently only available in English. The search for things like post titles and navigation items will remain in the site language. It is planned to support translated triggers in the future.

Do I need coding skills?

No, it has all been taken care of for you. Just install Keyboard Action as any other WordPress plugin and you're good to start using Keyboard Action

For who is Keyboard Action?

Keyboard Action is perfect for those who spend a lot of time in WordPress and care about their productivity.

Is there a demo or trial?

A small demo is available at the top of the homepage.

Note that not all commands are available in this demo (there are more! :-), and no actions are actually executed in the demo.

Other than that there's no demo available at this time. You can always try the plugin and request a refund if you're unhappy with it.

What are the requirements to run Keyboard Action?

Keyboard Action requires PHP 5.4 or higher. But its already 2018 you should really be running PHP 7.0+, trust me, its good.

A browser that isn't older than 2 years is also a good idea.

Will this slow down my site?

Absolutely not.

The plugin requires very little resources from your site and is very quick to load. None of the code is ever loaded for visitors, only for those logged in users with the configured permissions.

Do you offer a refund?

If you're not happy with the plugin we offer a refund when requested within 14 days after the purchase. After 14 days no refunds are granted.

We're of course happy to assist you if you experience any issues with the plugin, please contact us through support first.

Can I continue to use the plugin after cancellation?

When cancelled you'll continue to receive updates and support until the license expires. After that you can continue to use the plugin, but won't receive any updates or support.

The plugin will show a notice when activating Keyboard Action if a license is not active or is expired.

Can I upgrade my license?

Yes, you can upgrade your license at any time. You will only pay the difference between the license for the remaining period of your subscription.

At the time of renewal it will charge the full amount of the then current active license.

What is a 'site'?

Pricing is based on the number of sites you can use the plugin on. Each separate domain / WordPress instance counts as a site.

What happens if my license expires?

As long as your subscription is active and the payment method is still valid your license will automatically renew.
(you will receive a reminder email 14 days up front)

You can of course cancel your subscription at any time. You will continue to receive updates and support until the end of the subscription period.

Do you offer support?

For sure! Submit a support ticket and we'll reply to you as soon as possible to assist you with your question. We strive to reply to each email in 24 hours (on business days), usually this is a lot faster.

Support tickets from users with a 'priority' license will be picked up first in line.

Who can receive support?

Support for sites is provided to one entity. For example, if you purchase a single site license for a client site either you or the client is allowed to contact support. For multi site license only the purchasing entity can contact support.

What does a lifetime license mean?

A lifetime license grants you access to support and updates for as long as Keyboard Action is actively maintained and supported. A 'lifetime' license means the lifetime of the plugin, not the lifetime of a person.

I need more site licenses

If the 'Unlimited' plan does not fit your needs and you need a bigger license, please get in touch to discuss your requirements and we'll set you up with a custom license.